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Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

We collect personal information that you provide directly to us, including name, email address, phone number, travel preferences, and payment information when you use our services or contact us for travel planning assistance.

2. How We Use Your Information

We use your information to provide travel planning services, communicate with you about your bookings, send travel updates, process payments, and improve our services. We may also use your information for marketing purposes with your consent.

3. Information Sharing

We share your information with trusted travel partners, hotels, airlines, and service providers necessary to fulfill your travel arrangements. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is processed through secure, encrypted connections.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time by contacting us directly.

6. Contact Us

For questions about this privacy policy, please contact us at [email protected] or call +1 (212) 847-9263.

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Terms of Service

Effective Date: January 1, 2024

1. Acceptance of Terms

By using our services, you agree to these terms and conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

Valued Travelers provides travel planning, booking, and consultation services. We act as an intermediary between you and travel service providers including airlines, hotels, and tour operators.

3. Booking and Payment

All bookings require confirmation and payment according to our payment terms. Prices are subject to change until full payment is received. Cancellation policies vary by service provider and will be clearly communicated at time of booking.

4. Travel Documents and Insurance

You are responsible for ensuring you have valid travel documents, including passports and visas. We strongly recommend purchasing comprehensive travel insurance to protect against unforeseen circumstances.

5. Limitation of Liability

Our liability is limited to the amount paid for our services. We are not responsible for actions of third-party service providers, weather delays, or other circumstances beyond our control.

6. Dispute Resolution

Any disputes will be resolved through binding arbitration in New York State under New York law.

7. Contact Information

For questions about these terms, contact us at [email protected] or +1 (212) 847-9263.

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DMCA Policy

Digital Millennium Copyright Act Compliance

Valued Travelers respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

Reporting Copyright Infringement

If you believe your copyrighted work has been used on our website without permission, please provide our designated agent with the following information:

• Your physical or electronic signature
• Description of the copyrighted work you claim has been infringed
• Description of where the allegedly infringing material is located on our site
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement under penalty of perjury that the information is accurate

Designated Agent for Copyright Claims:

Elena Rodriguez, Legal Department
Valued Travelers
2847 Broadway Street
New York, NY 10025
Email: [email protected]
Phone: +1 (212) 847-9263

Counter-Notification

If you believe your content was wrongly removed due to a DMCA notice, you may file a counter-notification with the same contact information above.

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GDPR Compliance

General Data Protection Regulation Compliance

Valued Travelers is committed to protecting your privacy and complying with GDPR requirements for all clients, regardless of location.

Your Rights Under GDPR

• Right to Access: You can request information about what personal data we hold about you
• Right to Rectification: You can request corrections to inaccurate personal data
• Right to Erasure: You can request deletion of your personal data under certain circumstances
• Right to Restrict Processing: You can request limitation of how we process your data
• Right to Data Portability: You can request transfer of your data to another service provider
• Right to Object: You can object to processing of your personal data for marketing purposes

Legal Basis for Processing

We process your data based on:

• Contractual necessity to provide travel services
• Legitimate business interests in improving our services
• Your explicit consent for marketing communications
• Legal obligations for record-keeping and financial reporting

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy, typically 7 years for travel records as required by industry regulations.

International Data Transfers

When necessary for travel services, we may transfer your data internationally using appropriate safeguards such as Standard Contractual Clauses.

Contact Our Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected] or +1 (212) 847-9263.